Proudly Australian since 1993
Information management software, tailored to you.
Specialists in flexible, fully integrated information management systems — designed by information management professionals, in partnership with our clients.
… so tell us, what’s the FIRST thing we can do for you?
At a glance
- Years building tailored solutions30+
- Australian owned and operated100%
- Core systems in the FIRST suite6
- Online support, every day24/7
Why FIRST
Five things we believe about working with you.
A long-term partnership beats a one-off transaction every time. Here’s how that shows up in practice.
About YOU
We start with a detailed business analysis so our standard products are tailored to your real-world needs. You’re not a faceless number — you’re a valued client with unique information management needs.
About EVOLUTION
Our products are constantly assessed and improved. Evolution is driven by your suggestions as much as it is by our internal development.
About SERVICE
A Melbourne-based support team, plus phone, email and a 24/7 online Support Centre to lodge and track your service requests.
About AFFORDABILITY
No big price tags, no surprises — you get what you pay for and more.
About PRIDE
100% Australian owned and run, located in Melbourne, founded in 1993. We’re proud of our roots and our community.
Ready when you are.
Book a guided walkthrough of any FIRST system — on-site or online — and we’ll tailor the demo around the way your team really works.
Request a demoThe FIRST suite
Six core systems. One shared schema.
Run them stand-alone or together — every product talks to the same relational database, so your data stays consistent everywhere.
In their words
Long-term clients, candid opinions.
Our community of clients shapes the FIRST suite — here’s what some of them have to say.
“We are very happy [with FIRST LMS] and if we think of a way to improve it, most often this is included in an upgrade. We like this VERY much and appreciate enhancements that other users request. The developers of other systems I have used are not flexible like this at all.”
“The learning and development system that was developed for us by FIRST Software Solutions has radically simplified our workflow and the procedures surrounding our training and events bookings, and the recording and reporting of continuing professional development (CPD) points for our staff. Our lawyers and administrative staff alike have benefited from the streamlined processes we now have in place, thanks to the comprehensive database and user-friendly interface that supports the software.”
“I always tell library world folks that it is priceless to have this type of support and commitment from a local vendor, the international companies just cannot compare in this regard.”
Let’s talk about your information management needs.
Whether you’re evaluating a new system, replacing a legacy one, or scoping a custom build — we’d love to hear what you’re working on.